Prerequisites
- Cloud deployment completed via Operations (Deploy + Post-Deploy)
- Access to XDeploy on the deployment node
Management Tabs
- User Management
- Scaling
Create administrator accounts for accessing the Xloud Dashboard and APIs. Each user account receives admin and heat_stack_owner roles, granting full control over the cloud environment.
Click Create Administrator Account to provision the user.
Create Administrator Account
| Field | Required | Description |
|---|---|---|
| Username | Yes | Unique login identifier. Must be 3-32 characters, alphanumeric only. The username admin is reserved and cannot be used. |
| Password | Yes | Account password. Minimum 12 characters with at least one uppercase letter, one number, and one special character. |
| Confirm Password | Yes | Re-enter the password to confirm accuracy |
| No | Optional email address associated with the account |
Every account created through this interface receives the admin and heat_stack_owner roles automatically. These roles grant full access to all projects, users, and orchestration capabilities. For restricted user accounts with limited roles, use the Xloud Dashboard identity management panel after deployment.
Validation
After creating accounts and adjusting scaling settings, verify the configuration is correct.Test User Login
Log in to the Xloud Dashboard (
https://connect.<your-domain>) using a newly created administrator account. Verify that the user has full administrative access and can view all projects.Verify Account Roles
Confirm that the created account has the expected roles:The output should show both admin and heat_stack_owner roles assigned to the user.
Check role assignments
Best Practices
Individual Accounts
Create separate administrator accounts for each person who needs access. Never share credentials. Individual accounts provide accountability through audit logs and allow targeted access revocation.
Strong Passwords
Use passwords that exceed the minimum requirements. Combine uppercase, lowercase, numbers, and special characters. Consider using a password manager to generate and store credentials securely.
Scale Gradually
When scaling workers, increase in small increments and monitor resource utilization after each change. Doubling worker counts without verifying CPU and memory headroom can degrade performance.
Maintenance Windows
Schedule worker scaling during planned maintenance windows. Worker count changes require service restarts, which cause brief interruptions to API availability.
Troubleshooting
User cannot log in to the Dashboard
User cannot log in to the Dashboard
Cause: Incorrect credentials, disabled account, or the user is not assigned to any project.Resolution: Verify the username and password in the Management tool. Ensure the user account is enabled and assigned to at least one project with a valid role. Reset the password if necessary.
Account creation fails with username validation error
Account creation fails with username validation error
Cause: The username does not meet the requirements (3-32 characters, alphanumeric only) or uses the reserved name
admin.Resolution: Choose a different username that meets the character requirements and is not reserved.API becomes unresponsive after scaling workers
API becomes unresponsive after scaling workers
Cause: Worker count exceeds available CPU cores, causing excessive context switching and memory pressure.Resolution: Reduce the worker count to match the number of available CPU cores. Monitor memory usage to ensure the node has sufficient RAM for all worker processes.
Next Steps
Cloud Fleet
View the interactive topology map of your deployed infrastructure and service status
Dashboard User Guide
Learn to manage instances, volumes, networks, and images through the Xloud Dashboard